Dice is the leading career destination for tech experts at every stage of their careers. Our client, American IT Systems, is seeking the following. Apply via Dice today! Greetings! My name is Lalitha from American IT Systems, AITS is one of the largest consulting firms in North America. Please go through the below requirement and please send an updated resume to my attention at your earliest convenience, so that we may support your candidacy for the role. I sincerely appreciate you referring this requirement to anyone that you know who might be interested in case of your unavailability. Dear Team A new job has been posted and assigned to the team. Please find the job details and click on the link provided below to view the complete job details. **Job Title** **Program Manager** **Location** **Alpharetta, GA -5dyas Onsite** **Duration** **12+ Months** Must : **Skills:** Program Manager, Cloud (Azure/AWS/Google Cloud Platform), Data & Analytics, AI/ML, Security & Identity, FinTech/Payments, E-commerce, or Enterprise SaaS. **Certifications:** PMP, PMI-ACP, CSM/SAFe, or AWS/Azure/Google Cloud Platform cloud certifications. **# Of Positions** 1 **Job Description** **Preferred Qualifications** - Experience with one or more domains: Cloud (Azure/AWS/Google Cloud Platform), Data & Analytics, AI/ML, Security & Identity, FinTech/Payments, E-commerce, or Enterprise SaaS. - Certifications: PMP, PMI-ACP, CSM/SAFe, or AWS/Azure/Google Cloud Platform cloud certifications. - Familiarity with SRE practices (SLIs/SLOs/Error Budgets), observability, and cost optimization (FinOps). - Experience with compliance standards relevant to your industry (e.g., PCI DSS for payments, HIPAA for healthcare). **Core Competencies** - Technical Depth: Can engage on architecture, APIs, data pipelines, cloud infra, scalability, and operational readiness. - Systems Thinking: Understands end-to-end flows and how changes ripple across ecosystems. - Execution Excellence: Drives predictability, eliminates blockers, and ships outcomes-not just artifacts. - Influence Without Authority: Builds alignment across teams with different incentives. - Decision Quality: Frames trade-offs with data; chooses scalable long-term solutions. - Customer & Business Focus: Links technical delivery to measurable business value and user impact. **Primary Responsibilities** **Program Strategy & Planning** - Translate business objectives into clear program charters, scope, success metrics (OKRs), and value hypotheses. - Develop integrated plans (roadmaps, timelines, dependency maps, resource plans) for multi-team initiatives. - Facilitate prioritization with Product and Engineering; run quarterly/PI planning (Scrum/SAFe, as appropriate). **Execution & Delivery** - Own program schedules; track against milestones; manage critical path, dependencies, and scope changes. - Run cadences: stand-ups, scrum-of-scrums, release planning, risk reviews, and post-mortems. - Drive release readiness with engineering, QA, security, and operations; enforce change management. **Risk, Compliance & Governance** - Identify and maintain a risk register; establish mitigation and contingency plans. - Ensure compliance with security, privacy, accessibility, and regulatory requirements (e.g., SOC 2, ISO 27001, GDPR, HIPAA-customize as needed). - Maintain program documentation (charters, RACI, decision logs, architecture & runbooks) in Confluence or equivalent. **Technical Leadership & Cross-Functional Alignment** - Partner with architects to validate solution designs against non-functional requirements (scalability, reliability, performance, cost). - Facilitate trade-off decisions (build vs. buy, roadmap vs. technical debt). - Align technical dependencies across services, platforms, and shared components. **Stakeholder Management & Communication** - Provide transparent status reporting (dashboards, burn-up charts, KPIs) tailored to executives and teams. - Lead steering committees; escalate blockers early with options and recommendations. - Drive change enablement with documentation, training, and adoption metrics. **Continuous Improvement** - Implement delivery metrics and retrospectives; optimize flow (WIP limits, SDLC guardrails). - Standardize program processes, templates, and tooling; mentor PMs/engineers on best practices. **Key Deliverables** - Program Charter, OKRs, and Business Case - Integrated Roadmap & Release Plan - Risk/Issue/Dependency Register - Architecture & Technical Decision Log - Status Reports and Executive Dashboards - Change Management & Release Readiness Checklist - Post-Implementation Review (PIR) and Lessons Learned **Required Qualifications** - Bachelor's in Computer Science, Engineering, Information Systems, or related field (Master's preferred). - 6 10+ years in technical program/project management, product delivery, or engineering leadership. - Proven success delivering large-scale software or platform initiatives across multiple teams. - Strong knowledge of SDLC, Agile (Scrum/Kanban/SAFe), DevOps/CI-CD, and cloud-native architectures. - Excellent communication (written/verbal), facilitation, and stakeholder management skills. - Advanced proficiency in program tooling: Jira/Advanced Roadmaps, Confluence, Azure DevOps, MS Project, Smartsheet, or equivalent. **Tools & Technologies** - Planning: Jira/Advanced Roadmaps, Confluence, Azure DevOps, MS Project, Smartsheet, Miro. - Engineering & DevOps: Git/GitHub/GitLab, Jenkins/Azure DevOps Pipelines/GitHub Actions, Docker, Kubernetes. - Cloud: AWS (EC2, EKS, S3, Lambda), Azure (AKS, ADO, App Services), Google Cloud Platform (GKE, Cloud Run). - Data/AI: Databricks, Spark, Kafka, Airflow, dbt, Snowflake/BigQuery/Redshift, MLflow, Feature Stores. - Observability: Prometheus, Grafana, New Relic, Dynatrace, Splunk, ELK. - Security/Compliance: Vault, Defender, Prisma, Okta, SonarQube, Snyk. - Collaboration: Microsoft 365, Teams, SharePoint, Power BI, Slack. **Success Metrics & KPIs** - Delivery Predictability: % milestones met, variance to plan, lead/cycle time. - Quality & Reliability: Defect escape rate, MTTR, change failure rate, SLO adherence. - Business Outcomes: OKR attainment, feature adoption, NPS/CSAT, revenue/cost targets. - Efficiency: Velocity trends, WIP limits adherence, automation coverage, cloud cost per transaction. - Risk & Compliance: # high-severity risks mitigated, audit readiness, policy adherence. Thanks & Regards, Lalitha Sr. Technical IT Recruiter Contact Number: Email ID: American ***IT*** Systems LLC Linkedin: 1116 S Walton Blvd, Suite 113 Bentonville, AR 72712