Job Title: Engineer, Operations System III General Purpose of the Job Utilize Dynatrace to develop solutions and proactively detect issues before they impact users, deliver actionable metrics, log, and events to support troubleshooting and root cause analysis, and enhance overall observability across IT infrastructure and applications. **Essential Duties & Responsibilities -** Perform day to day monitoring tasks, including: Monitor and detect issues before they impact users Develop, test, and implement monitoring solutions Troubleshoot and fix monitoring issues Work with internal customers to gather monitoring requirements Develop dashboards using Grafana and Dynatrace Work with internal customers to help leverage Dynatrace and get more value from the tool Participate in Major Incident (MI) discovery to include outside business hours Education and Experience - Bachelor's degree in computer science preferred. Other similar degree or equivalent experience is acceptable. The ideal candidate will have 5+ years of experience in Dynatrace Application Performance Monitoring Scripting and/or software development experience Working knowledge of ServiceNow Experience with PagerDuty Experience in Dynatrace logging tools Experience in Cloud Monitoring Monitoring-as-code experience Experience with Gitlab, Github, Bitbucket or other DevOps code repository platforms Understanding of container-based technologies, including Kubernetes Strong communication and interpersonal skills